Description
UCLA HEALTH
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Description
In this role you as a Senior Collections Rep (Transplant Financial Counselor) you will:
- Perform all admission functions including in-house financial management
- Provide leadership within his/her functional area
- Verify accurate demographic and financial information and knowledgeable in the review and interpretation of insurance benefits
- Perform financial counseling, financial screening, and credit assessment
- Establish all financial arrangements, refer appropriate cases to other agencies, internal and external, to assist patients with discharge/post hospital care
- Interact closely with Utilization Review and Patient Business Services to ensure correct and timely reimbursement
Salary Range: $33.27-47.77/hourly
Qualifications
Required:
- Working knowledge of third party payer verification terminology
- Working knowledge in the functional operations of third party payors and utilization review agencies to expeditiously coordinate follow-up
- Working knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies
- Working knowledge of health plans with special processing requirements for emergency patients and ability to effectively communicate these requirements to physicians and administrative personnel under time urgent conditions.
- Ability to scrutinize credit reports and evaluate personal financial information to detect any problems, discrepancies or questionable areas and set up an appropriate financial arrangement when necessary (May be trained)
- Ability to attend to many details within a short span of time
- Knowledge of the availability of specific accommodations for patients on various nursing units to initiate proper room and care charges (May be trained)
- Skill in detecting erroneous data input that would otherwise disable census system output mechanism
- Working knowledge of HMO’s and PPO’s, in order to understand, explain and calculate Per Diem rates, contractual allowances and percentage discounts.
- Skill in computing rations, rates and percentages in order to calculate estimated pro-rated balances and patient liability.
- Skill in analyzing information, problems, situations, practices or procedures in order to define the problem/objective; identify relevant concerns/factors; identify patterns, tendencies or relationships,; formulate logical and objective conclusions; recognize alternatives and their implications
Preferred:
- Working knowledge of the department functions of an acute care hospital and their organizational interrelationships
- Knowledge of physician team and specialty to accurately validate medical services rendered to patients
- Ability to monitor bed availability, predict, and communicate possible problems to appropriate departments