Description
Position Summary Under the direct supervision of Student Services Supervisor 1 and Director of the Samueli School of Engineering, Office of Academic and Student Affairs (OASA), the undergraduate advisor will be the liaison between the students, staff, faculty, and the general public. Dispense general information regarding Engineering requirements and University and School rules, regulations and procedures for the Samueli School of Engineering Office of Academic and Student Affairs. Explain procedures for filing academic petitions for exception requests and review academic and school policies, while managing the front desk operations of OASA. Provide outreach notifying students of support service offices such as Counseling and Psychological Services (CAPS), Center for Accessible Education (CAE), Financial Aid, and tutoring services offered by Tau Beta Pi honor society (TBP) and Eta Kappa Nu honor society (HKN). Conduct student change of major workshops and group advising presentations to incoming students as part of the orientation program. Give input to the faculty on student proposed curriculum exceptions. Work closely with staff and faculty to review quarterly proposed department course schedules; paying special attention to conflicts, omissions and enrollment capacities. Manage and track the submission of petitions into internal data-bases and enter exceptions into UCLA Degree Audit Report System (DARS). Interpret school and university enrollment policies, withdrawals and leaves of absence. Screen for completeness, appropriateness of form, and proper signatures if required, for all documents submitted by Engineering undergraduate students. Review student petitions requesting exceptions to Samueli School of Engineering and University policies with some decision-making authority. Part of the team to conduct quarterly degree candidate audit review and the exceptional student admissions program (ESAP) survey review process. Supervise preparation of petitions for weekly Student Affairs Officer meeting. Coordinate the application and review process for changes of major within the Samueli School of Engineering and for switches into the Samueli School of Engineering from the College of Letters & Science and other professional schools. Create the quarterly calendar and set up the change of major workshops to be hosted by OASA Advisors. Review applications for applications to the engineering minors. Monitor submission of Engineering 199 research, 195 internship contract courses. Intake grade dispute submission forms working closely with the Associate Dean to track status and final resolution. Answer phones and schedule appointments for Student Affairs Officers. Assist in training of new peer counselors as related to back-up of front desk responsibilities. Coordinate lost and found procedures for building. Complete various tasks as instructed by the Discover Engineering, annual Graduate Open House and Orientation and Commencement coordinators. Schedule OASA monthly staff meetings and maintain the OASA Conference room calendar. Assist with scheduling Associate Dean’s research meetings in conference room. This position requires occasional weekend and evening hours in order to represent the Office of Academic and Student Affairs at student informational workshops, outreach events and fairs as well as special events such as Commencement, Discover Engineering and Bruin Day, and the Samueli commencement ceremonies. Salary & Compensation *UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications Working Knowledge of University and School rules and regulations as applied to student affairs and degree requirements for all curricula within the school (Can be trained). (Preferred) Working knowledge of the Registrar’s Office and student services such as Career Center, The Center for Accessible Education, Counseling and Psychological Services, Dashew Center and Financial Aid (Can be trained). (Preferred) Computer and database skills necessary to maintain, troubleshoot and encode student databases, process electronic degree audit notices and generate reports and presentations, such as Microsoft Word, Excel, PowerPoint, WordPress, and some UNIX language. (Required) Ability to perform effectively under conditions of fluctuating workload at certain times of the school term which results from large numbers of students in main lobby and deadlines for submission of forms. (Required) Ability to effectively communicate orally in order to fully explain procedures, regulations, degree requirements, and other information to students, faculty, and staff of School. (Required) Ability to cooperate in a large office and work as part of a team to provide the best possible service to students, faculty, and prospective students. (Required) Ability to multi-task with frequent interruptions, set priorities and work independently with minimal direction, think strategically, work in demanding situations. (Required) Familiarity with University on-line systems and procedures, SIS (student information systems) SRS (student records systems), Course Inventory Management System (CIMS CMS), MyUCLA, DARS, Assist, Transferology (Can be trained). (Preferred) Working knowledge of counseling theory and practice necessary to provide academic counseling with skill and sensitivity (Can be trained). (Preferred) Communication, interpersonal skills and political acumen to interact with a diverse population. (Required) Ability to make oral presentations to student groups and college/university staff. (Required) Education, Licenses, Certifications & Personal Affiliations Bachelor’s Degree in related area and/or equivalent combination of education and experience/training (Required) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. CANRA: The position is designated as a mandatory reporter under CANRA . The employee must sign the “Statement Acknowledging Requirement to Report Child Abuse”. Schedule 8:00am – 5:00pm Union/Policy Covered SV-Stdt Svs & Adv Prof (SSAP) Complete Position Description https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Student%20Services%20Advisor%201%20SV%20(40131719)