Description
AppleOne is proud to present:
Join Our Team as a Wire Transfer Specialist – Make an Impact in Financial Services!
Are you a problem-solver with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where attention to detail and accuracy are key? If so, we have the perfect opportunity for you!
As a Wire Transfer Specialist, you will play a vital role in processing wire transactions, resolving issues, and providing exceptional service to our valued customers. You’ll be the go-to person for handling inquiries, ensuring smooth transactions, and helping customers navigate wire transfers with confidence.
What You’ll Do:
Process wire transactions quickly and accurately, ensuring customer satisfaction.
Resolve wire-related issues efficiently, providing timely solutions.
Handle inbound and occasional outbound calls, offering top-tier customer service every time.
Navigate various systems and maintain full compliance with all procedures.
Collaborate with customers, ensuring their needs are met and service standards are exceeded.
What We’re Looking For:
Customer service experience in a high-volume call center environment.
Familiarity with wire transfers and financial compliance procedures.
A keen eye for detail and strong research skills.
Proficiency in Microsoft Office and strong typing abilities.
Excellent communication skills and the ability to multi-task with ease.
Bilingual skills are a plus, but not required!
If you’re ready to take the next step in your career and work with a dynamic team in the financial industry, we want to hear from you!
Apply today and take the first step towards a rewarding career with us!
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824
Experienced (Non-Manager)