WM Way Coach

Job Summary

The WM Way Coach plays a critical leadership role in driving cultural transformation and operational excellence across the Market Area, spanning from Fresno County to San Diego County. This position is focused on influencing behaviors, developing frontline leaders, and embedding a consistent coaching mindset across Operations, Fleet, and Dispatch teams. Acting as a trusted advisor to site leadership, the Coach aligns day-to-day business practices with WM’s strategic initiatives through direct training, mentoring, and hands-on support.

With a strong foundation in leadership, training, and business process optimization, the WM Way Coach guides teams through change by fostering accountability, encouraging continuous improvement, and championing best practices. By working with various WM sites, the Coach builds strong relationships, ensures alignment across teams, and tailors coaching to the unique operational rhythms of each location. This role requires adaptability, influence without authority, and a passion for elevating team performance through consistent engagement and leadership development.

II. Essential Duties and Responsibilities

• Champions continuity of WM Way process across the Area.
• Supports mindset and coaching development at the Site.
• Works with management and individual team leaders by contributing strategic vision and integrating a broad range of ideas regarding business solutions development.
• Contributes high-level expertise in business processes and systems analysis while considering the business implications to the current and future business environment.
• Works with internal and external customers, suppliers, and other partners to resolve problems, respond to suggestions for improvement and enhancements, and test, refine and institutionalize solutions.
• Drives the project(s) and the organization toward achieving business results.
• May act as a source of direction, training, and guidance for less experienced staff demonstrating coaching, mentoring, and leadership skills

III. Qualifications

A. Required Qualifications

• Bachelor’s Degree (accredited) or
• High School Diploma or GED (accredited) and four (4) year of relevant work experience.
• Valid Driver’s License.

B. Preferred Qualifications

• 2 years of relevant work experience (in addition to education requirement).

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this hybrid position is $100,000 – $125,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

This role is designated as Hybrid which will follow the WM Office Policy requiring in office work and an option to work remotely one day per week.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT US

ABOUT WM

WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

If this position is to be performed in Los Angeles County, California, please read carefully the information contained here in LA County Addendum.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

ABOUT THE TEAM

Where We Stand. We are 50,000+ people – from many places and many backgrounds, and it is our amazing differences that make us stronger. Our commitment to inclusion, equity and diversity is rooted in our values and woven into our business strategies, as we work toward a sustainable tomorrow.