Description
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for overseeing all aspects of the planning and designing of Capacity Augment jobs. Works with project team to design systems and determine project specifications. Inspects projects periodically to ensure adherence to project specifications. Prepares and maintains project documentation. Assists in identifying new service areas and resolving customer service complaints. Please note: this position is in office 4 days and 1 day remote a week at one of the listed locations. Job Description Core Responsibilities: Participates in the design, drafting, and documentation of broadband communication (HFC) systems using various design software packages. Reviews data to determine resolution for capacity/utilization related network concerns. Prepares files and coordinates work queues for our design business partner(s). Conducts design quality assurance to determine network design efficiency, data accuracy, and alignment with construction package specifications. Including design drawing(s), project BOM, and fiber splicing documentation. Reviews maps and documentation provided by construction after a construction project is completed. Updates and maintains system maps, keys, and design files for use by other departments. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Other duties and responsibilities as assigned. Skills: Knowledge of Outside Plant (OSP) and Inside Plant (ISP) practices and procedures Demonstrated problem solving skills Ability to communicate effectively upward, downward and laterally Demonstrated data analysis skills Intermediate ability with MS Office Suite Good listening skills Adept at resolving conflict Preferred skills: P2/Salesforce SPATIALNET/AutoCAD ECAF Facility Search WatchTower Kronos MS Office / Visio Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team – make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what’s right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Others Relevant Work Experience 0-2 Years Salary: Primary Location Pay Range: Additional Range: This job can be performed in California, and Washington with a Pay Range of $25.06 – $44.75 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
