Description
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary As the Senior Manager of GTM Strategy & Programs, reporting to the Executive Director, GTM Strategy & Operations, you will be you will play a critical role in ensuring the successful launch of our TV partner products and managing their lifecycle programs effectively. This position requires strong program management & leadership ability, exceptional attention to detail, and the ability to collaborate with cross-functional teams to drive business objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees. Comcast and Charter Communications will form a 50/50 joint venture that will bring our world-class Flex streaming platform, 4K streaming devices, voice remote and XClass TVs nationwide. You will want to join our innovative team, because together we will develop and offer consumers a next-generation streaming platform, with a world-class user experience and navigation and all the top apps, bringing more choice to the streaming marketplace. Comcast also will contribute XUMO to the joint venture, our free ad-supported service that currently delivers more than 200 unique streaming channels and features hundreds of free content choices. Job Description Key Responsibilities: Product Launches: Oversee GTM Launch Readiness: Monitor and empower cross-functional teams to ensure readiness for TV launches, including but not limited to contract status, channel mapping, MP timing, product specifications, packaging, marketing, and customer care. Develop and support GTM SOP and processes: Establish and refine standard operating procedures to facilitate the achievement of business objectives for the Sales Team. Drive the coordination of product and business teams on product strategy across TV, Stream Box and remote controls. Lifecycle Program Management: Monitor Product Roadmap Updates: track and manage lifecycle activities such as HW/SW changes, spec modifications, features, and OTA updates, by ensuring alignment across internal and external stakeholders. Drive TV Product Experience Monitoring & Escalation: Monitor product feedback and issues via various channels (product reviews, customer care, social media) and collaborate with cross-functional teams to drive resolution. Coordinate app, content, and partnership implementations: Facilitate seamless coordination across Strategy & Ops, Marketing, Customer Care, and other relevant teams. Lead & Coordinate Team Meetings: Organize and lead various team meetings such as Weekly & Quarterly team meetings, GTM Readiness meetings, etc. Highly Preferred Experience: Proven experience in hardware/device GTM, product management, and program management. Strong project management skills with the ability to prioritize and manage multiple tasks simultaneously. Excellent communication and interpersonal skills with the ability to collaborate effectively across diverse teams. Analytical mindset with proficiency in data analysis and reporting. Experience in the consumer electronics industry or related field is highly desirable. Additional Information: Position is office based in Philadelphia, PA or Irvine, CA– 4 days/week & 1 day remote This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team – make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what’s right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor’s Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Salary: Pay Range: This job can be performed in California with a Pay Range of $107,553.78 – $168,663.89 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
