POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product informat...
As a member of a sales team, the sales professional is responsible for new business development, account implementation and maintaining and deepening customer relationships within a defined geographic territory specific to LTL business.
Essential Functions:
• Develops new business by identifying potential new customers and growing revenue, conducting background research on potential customers, analyzing customer needs, and developing and implementing LTL solutions
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To complete and assign work-specific activities to team members and to provide direction and guidance as well as training in the completion of these activities. This includes resolving complex work-related issues by establishing strong relationships with both internal and external customers.
Job Description
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo.
Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries. Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs,...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo. May proactively lead and guide team members ensuring successful achievement of operational objectives.
To support continuous improvement and best practices in all aspects of Warehouse Operations, under the direction of the Warehouse Supervisor and Manager. Support site specific Air & Ocean Container Freight Stations (CFS), Foreign Trade Zones (FTZ), Distribution, Cross-border and all Interdepartmental Warehouse Products. This is achieved through meeting internal company Key Performance Indexes (KPIs) and exceeding customer's service expectations, all the while operating in a safe a...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customer service.
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs.
Anticipate, identify, an...
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo
Provide impeccable customer service
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs
Anticipate, identify, an...
Provides timely, quality maintenance for FedEx vehicle fleet and ground support equipment which requires preventative maintenance, troubleshooting, repairs, modifications, and documentation. Documents work and maintains adequate inventory using FedEx computer systems. Ensures work is in accordance with OSHA and DOT standards. Guides and supports a staff of technicians and trainees. Performs other duties as assigned.
Minimum Education
High school diplo...