Description
UCLA HEALTH
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Description
We are seeking a highly organized and patient-centered Surgery Coordinator to coordinate all aspects of surgical coordinating for ophthalmologists in our Orbital and Ophthalmic Plastic Surgery (Oculoplastics) clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:
- Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians
- Schedule required pre-operative testing and appointments
- Verify patient insurance coverage and obtain necessary prior authorizations
- Serve as a patient liaison, guiding patients through the pre- and post-operative process
- Maintain accurate documentation and patient records within the electronic medical record system
- Provide general clinic and administrative support as needed to ensure smooth daily operations
Salary Range: $31.88-45.66 Hourly
Qualifications
Required:
- 2 years of administrative support experience in a healthcare, medical office, ambulatory care, or patient service environment.
- 2 years experience with patient registration, appointment scheduling, insurance verification, referrals, and authorization processes.
- Ability to communicate effectively both verbally and in writing using proper grammar and professional etiquette.
- Ability to prioritize tasks, exercise sound judgment, work independently with minimal supervision, and adapt to frequent interruptions in a fast-paced environment.
- Ability to multitask while maintaining accuracy, confidentiality, and attention to detail.
- Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.
- Ability to verify insurance eligibility, obtain authorizations, and communicate financial responsibilities to patients.