Description
The Catering Coordinator is responsible for articulating and negotiating all details related to scheduled meetings/events requested at the hotel including event specifications and payment. It is the responsibility of this role to work closely with clients on details pertaining to menus set up sleeping rooms and up-sells where possible.
Responsibilities
QUALIFICATIONS:
- High School diploma or equivalent required with at least 1 year of progressive experience in a hotel or related field. Bachelor’s degree in related field is desired.
- Must be proficient in Windows operating systems
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
JOB RESPONSIBILITIES:
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working (per brand standards).
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Respond to meeting/catering inquiries.
- Book meeting/catering events/in-house event & BEOs.
- Generate meeting/catering contracts/BEOs.
- Generate weekly BEO packets and distribute internally.
- Additional responsibilities as applicable by property:
- Add traces to existing booking for critical dates – Cut off/Deposits/Signed documents etc.
- Post weekly schedules of CS/Catering staff
- Distribute and collect weekly Resumes
- Assist CS/Catering with event collateral (i.e. vouchers signage place cards etc.)
- Create files with required contract documentation
- Send out VIP Amenity Requests
- Type and process all contracts proposals memos and general correspondence for CS/Catering staff.
- Distribute all banquet event orders banquet checks and Daily Event Sheets for the CS/Catering Managers and change logs.
- Answer phones for CS/Catering staff if not picked up by third ring; Record messages as appropriate.
- Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
- Maintain trace for all CS/ Catering Mangers.
- Perform any other duties requested by the CS/Catering Manager.
- Any other duties as required.
Property Details
WELCOME TO THE QUEEN MARY!
Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else.
UNIQUE LONG BEACH HOTEL ACCOMMODATIONS
Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience.
THE QUEEN MARY EXPERIENCE
From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer.
About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Compensation MinUSD $16.25/Hr. Compensation MidUSD $20.31/Hr. Compensation MaxUSD $24.38/Hr.