Description

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UCLA HEALTH

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Description

Join Ophthalmology’s Cataract and Refractive Surgery Division and help lead the operations of a dynamic, high-volume practice! 

As Clinic Supervisor, you will oversee day-to-day administrative operations, support and develop a team of administrative professionals, and help ensure a seamless experience for both patients and providers. From managing schedules and clinic workflows to overseeing insurance authorization processes, you will play a key role in keeping the practice running efficiently.

In this hands-on leadership role, you will guide staff performance, foster a positive and collaborative team environment, and support patient access to care. You will also oversee surgical scheduling activities, provide patient education regarding procedures and preparation requirements, serve as a backup Surgery Coordinator when needed, and assist with front office operations during busy periods. This is an exciting opportunity for a motivated leader who enjoys problem-solving, team development, and making a meaningful impact on the patient experience.

Salary Range: $$31.51-$62.64 Hourly

Qualifications

Required:

  • Familiarity with computerized patient appointment scheduling and registration systems.
  • Minimum of 1 year of
    supervisory experience, including organizing workflow to accomplish
    established objectives, training staff, and evaluating staff effectiveness.
  • Ability to follow-through with
    tasks under minimal supervision and ability to prioritize work effectively.
  • Ability to organize and maintain
    patient records efficiently.
  • Ability to perform under the
    stress of frequent interruptions and/or distractions.
  • Skill in setting priorities which
    accurately reflect the relative importance of job responsibilities.
  • Strong organizational skills to
    effectively coordinate the patient care activities of the practice.

Highly Desirable: 

  • Familiarity with surgery
    scheduling systems, preferably with UCLA systems / CareConnect or
    ophthalmology, or both.
  • Working knowledge of current third
    party payor systems including managed care and governmental programs;
    familiarity with current patient billing practices.
  • Working knowledge of ophthalmology terminology.
  • Experience managing patient care activities in a medical practice.
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