Description
pAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe./pdivdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0px/H2/divdivpAs a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities for the Procedural Capital product line. You will perform the value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.brbrbrThis territory covers Southern California amp; Las Vegas, NV. To be considered applicants must live in Los Angeles and surrounding areas./p/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbWhat will you do as a Clinical Support Representative/b/H2/divdivul style=list-style-type:discliAssist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory. /liliPossess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions. /liliUnderstand and effectively present technical literature and how it applies to solving the Customer needs. /liliProvide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration. /liliAct as a liaison between Service and Sales at the time of installation. /liliPlay a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing./liliDevelop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians. /liliMaintain knowledge for each account’s history, contacts, and current and long-term purchase plans for designated products./liliIdentify and recognize key business opportunities and trends to appropriate team member. /liliRecord Customer feedback and complaint information through the proper quality processes and channels. /liliCollaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams. /li/ul/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbThe Experience, Skills, and Abilities Needed/b/H2/divdivul style=list-style-type:disclistrongRequired/strongul style=list-style-type:squareliAssociate’s degree/lili2 years of successful medical device sales or hospital sales experience/liliAbility to travel overnight up to 40%/liliMust be able to be compliant with hospital/customer credentialing requirements/li/ul/li/ulp /pul style=list-style-type:squarelistrongPreferred/strongul style=list-style-type:squareliBachelor’s degree/lili2 years of experience in Operating Room Integration or Sterile Processing Department/liliExperience supporting functions such as Clinical Engineering or hospital IT/liliExperience in B2B sales/liliExperience in audio visual communications/li/ul/li/ul/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0pxbWhat STERIS Offers/b/H2/divdivpWe value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.brbr/ppHere is just a brief overview of what we offer:brbrbr/ppbr• Base Salary + Incentive Compensation Programbr• Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)br• Cell Phone Stipendbr• Robust Sales Training Programbr• Flexible Time Off + 9 Corporate Holidays Per Yearbr• Excellent Healthcare, Dental, and Vision Benefitsbr• Healthcare and Dependent Flexible Spending Accountsbr• Long/Short Term Disability Coveragebr• 401(k) with a Company Matchbr• Parental Leavebr• Tuition Reimbursement Programbr• Additional Add-On Benefits/Discountsbrbr/pp #LI-BS1 /p/div/div/divpPay range for this opportunity is $70,000- $75,500. This position is incentive plan span style=color:blackeligible, at target earnings of $80,000 – $85,000, depending on performance./span/pp /ppMinimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc./pp /ppSTERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: a href=https://steris-corp-comm.box.com/s/pgvfuqq6urrtkov891ypp1a7bvdvn2taSTERIS Benefits/a/pp /ppOpen until position is filled./pp /pdivSTERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit a href=https://www.steris.com target=_blank rel=noopenerwww.steris.com/a./divdiv /divdiv /divdivIf you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status./divdiv /divdiv /divdivSTERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity./divdiv /divdiv /divdivThe full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours./div