Description
UCLA HEALTH
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Description
Provide technical support and
expertise for network systems for a university medical system. Responsible for the implementation and support
of network equipment, network software, daily operational incidents, service
request tickets, network and VoIP break/fix support, incident escalation,
network maintenance and network configuration. Provide day-to-day support of the 24 x 7
production environment, including core, distribution, wired and wireless access
layers, IPAM, DHCP, VoIP systems, WAN, and network monitoring. Build, install, monitor, optimize,
troubleshoot, maintain and document a variety of systems of the network; assess
production network configurations and network health, identify issues, and
recommend remediation actions; participate in network hardware refresh, new
network segment builds, and WAN clinic builds; perform network monitoring
configuration, addition, deletions, and changes for enterprise monitoring
platforms; and perform monitoring,
diagnosing, and troubleshooting to optimize systems and networked components as
necessary to resolve problems and improve quality and performance.
Salary range: $105,700
to $234,500 Annually
The employer offers hybrid work-from-home benefit
for this position within commuting distance from the jobsite.
Qualifications
Bachelor’s
degree in computer science, information systems, electrical engineering or a
related technical field, plus five years of experience in job offered, or as a
network engineer or a related occupational title. Alternatively, the employer will accept
Master’s degree in computer science, information systems, electrical
engineering or a related technical field, plus three years of experience in job
offered, or as a network engineer or a related occupational title. The employer
will accept any suitable combination of education and experience.
- Experience analyzing end-user business needs and
devising effective cost-efficient recommendations. - Demonstrated experience writing clear, precise,
detailed, comprehensive, and grammatically correct letters, memos,
reports, policies and procedures. - Experience communicating with product end-users.
- Demonstrated experience working both independently and
in team-oriented environment. - Experience researching and testing new communication
and networking technologies and processes. - Demonstrated knowledge of DNS, DHCP and TCP/IP.
- Demonstrated data networking skills including IP &
Ethernet routing and switching based network design. - Experience with testing and implementations utilizing
the OSI seven layer model. - Experience working with industry protocols including
OSPF, HSRP, EIGRP, BGP, TCP/IP, 802.1x, IPSec, Radius, and TACACS+. - Experience using network protocol analyzers and
sniffers including WireShark and Fluke tools. - Experience deciphering packet captures.
- Experience supporting VoIP and ISP services support
systems for network management including Voice technologies utilizing IP
switching and routing architectures. - Experience working with VLAN, VRF, HSRP, Port
Security, Traffic Shaping, Priority Queuing, and Class of Service (CoS). - Demonstrated knowledge of different cabling types
including multimode fiber, single-mode fiber, LC versus SC,
10/100/1000BaseX, Cat5, Cat5e, Cat6, and RJ45. - Experience utilizing troubleshooting tools including
traceroute, ping, mtr, nmap, netstat, ipconfig or ifconfig, and iperf.
Experience providing communication system status reports to management or
support personnel.