Description
UCLA HEALTH
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Description
The Department of Psychiatry is seeking to hire a part-time Front Office Admin to support the Parenting and Children’s Friendship Program Clinic. The Program is an evidence-based social skills program that helps elementary school children who have trouble making or keeping friends learn new social skills through behavioral rehearsal and exposure. You will provide administrative support to the clinic. Primary duties include:
- Answering and directing central phone lines
- Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
- Patient scheduling, interviewing, encounter registration
- Verifying insurance benefits and record benefits for finance review
- Monitoring collection, quality control, and processing of charge documents
- Updating referrals and new authorization dates and extended treatments
- Other administrative duties as assigned
Please note: This is a part-time limited position that may convert to career
Salary range: $26.42/hr – $37.49/hrQualifications
Bachelor’s degree (preferred)Experience working in a medical setting support service roleAbility to schedule patient and administrative appointments accurately Knowledge of medical enterprise supported services, Care Connect (EPIC) systems (preferred)Knowledge of Microsoft Word, Windows, Outlook email and basic knowledge of PC applicationsKnowledge of basic psychiatric terminology to converse with physicians, clinicians, patients, and public (preferred)Skills in performing basic arithmetic operationsSufficient typing skillsStrong communication skillsAbility to work part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the publicAbility to maintain confidentiality