Manager, Creative – Resource Planning

Position Summary…
Walmart Creative (WC) is seeking a highly organized and adaptable Manager, Creative – Resource Planning to support and evolve our resource planning and contingent workforce operations.

This role sits at the intersection of strategy and execution, balancing day-to-day operational ownership of resource workflows with the continuous improvement of systems, processes, and planning capabilities. The ideal candidate brings strong program management discipline, operational rigor, and a process-oriented mindset to help scale how WCS plans, tracks, and activates internal and external talent.

What you’ll do…

Resource Planning & Operational Execution

• Serve as the primary point of contact for resource planning and contingent workforce requests across WC.
• Manage a high volume of requests from intake through onboarding readiness, ensuring timely coordination and follow-through.
• Partner with WC teams and stakeholders to understand staffing needs and support effective resource allocation.
• Act as the central coordinator across internal teams (e.g. resourcing, legal, procurement, finance, operations) and external vendors to move requests forward efficiently.
• Maintain visibility into active requests, timelines, onboarding status, and potential risks to delivery.
• Proactively identify and resolve blockers, escalating issues as needed to protect staffing timelines.
• Provide clear, consistent communication and status updates to stakeholders.
• Coordinate with external staffing vendors and agencies to support candidate readiness, onboarding timing, and issue resolution, reinforcing process expectations and improving consistency.

Process Design & Continuous Improvement

• Design, implement, and refine workflows across resource intake, onboarding coordination, tracking, and reporting.
• Identify opportunities to improve efficiency, reduce cycle times, and increase transparency across resource planning processes.
• Build and maintain SOPs, templates, and documentation to standardize ways of working.
• Recommend and support improvements across tools, workflows, and stakeholder interactions based on recurring operational challenges.

Resource Planning Data, Tracking & Insights

• Own and maintain resource planning trackers and systems (e.g., Airtable, Smartsheet, or similar tools).
• Ensure accuracy and completeness of data across resource requests, onboarding status, and active engagements.
• Track key operational metrics such as request volume, turnaround times, onboarding timelines, and blockers.
• Analyze data and operational trends to identify gaps, risks, and opportunities.
• Provide insights and recommendations to improve planning accuracy, staffing visibility, and workflow reliability.
• Support reporting that enables better decision-making and more effective resource planning conversations.

Qualifications

• 5+ years of experience in program management, resource planning, operations, creative operations, or related fields.
• Proven ability to manage high-volume, detail-oriented workflows with speed, accuracy, and strong follow-through in a fast-paced environment.
• Strong project management and organizational skills, with the ability to coordinate across multiple stakeholders.
• Experience designing, improving, and scaling operational processes and workflows in evolving environments.
• Comfortable working with data and tracking tools (e.g., Airtable, Workfront), with a focus on data accuracy and usability.
• Strong communication skills with the ability to drive alignment, surface risks early and influence stakeholders.
• Demonstrated ability to identify and resolve operational bottlenecks, improving turnaround times and workflow reliability
• Experience in creative, marketing, or agency-supported environments preferred.

Success in This Role Looks Like

• Resource requests are moved through intake, coordination, and onboarding quickly with clear visibility into timelines and status.
• Cross-team dependencies are proactively managed, with fewer escalations and faster resolution of blockers.
• External talent is onboarded smoothly with minimal disruption to project timelines and business needs.
• Stakeholders have clear, consistent visibility into request status, timelines, and next steps, reducing ambiguity and follow-ups.
• Operational processes become more standardized, documented, and scalable, making them easier for teams to navigate.
• Resource planning data is accurate, trusted, and actively used to inform staffing decisions and planning conversations.
• External vendors and partners operate with greater consistency, meeting expectations and reducing friction in coordination and onboarding.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see .
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 – $202,000.00
Los Angeles, California US-10988: The annual salary range for this position is $96,000.00 – $186,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 1 year’s experience in interactive design, editorial content management, or related field OR 3 years’ experience in interactive design, editorial content management, or related field.

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Content Management Systems, Managing interactive projects in an online creative or related digital field, Working for or with creative agencies, Working with Design Software (For example, Adobe Creative Suite), including proficiency in advanced functions (For example, multi-layer masking and compositing)

Primary Location…

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Walmart Academy

Grow your skills

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Financial perks

Enjoy 401(k) matching and stock purchase plans.

Paid time off

Take a break as needed for vacation, sick leave, holidays, parental leave, and more

Comprehensive health benefits

Medical, dental, vision, and wellness programs for you and your family

Wellbeing programs

Access mental health resources and assistance programs for life’s challenges

Career growth opportunities

Training, leadership programs, and clear paths to advance.

Life at Walmart

Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal-it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace-it’s a destination for leaders eager to make a difference.