Description
Job Description Summary:
Assists Financial Center Manager in maintaining bank operations and supporting Private Client Groups and clients in accordance with all applicable Bank policies and procedures. Extensive traveling to various Financial Centers to assist with staffing.
Pay Range: $23.73-$30.26- $36.78 hour
Job Description:
JOB RESPONSIBILITIES
(45% of time) Back-up to Financial Center Manager. Assists with opening and closing Financial Center; facilities issues, POD scanning, review of teller work, invoice payment FC proof, daily/monthly FC reports, monthly audits, etc.
(45% of time) Provides ongoing servicing relationship with clients and responds to inquiries and requests regarding accounts. Assists Private Client Groups with client relationships including wire transfers, new account paperwork, foreign wires, collections etc.
(5% of time) Assists back-office personnel in resolving operational issues, including proof, investigations and wire transfer requests.
(4% of time) Assists financial center management with a variety of projects.
(1% of time) Complete ongoing training as required Compliance, HR, etc.
ADDITIONAL ACCOUNTABILITIES
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 3+ Years of Teller experience in financial services.
2 years: supervisor in a branch setting, managing tellers, compliance, etc.
Must be able to travel extensively to various locations.
Experience working in a changing dynamic environment.
Job Competencies:
Knowledge of business accounts and wires.
Displays professionalism.
Good problem-solving skills.
Good interpersonal, verbal and written communication skills.
Client service oriented, team player
Motivated
Ability to work independently with minimal supervision.
Ability to maintain positive relationships.
Ability to manage multiple projects.
Must be able to travel to the Newport Beach branch in Orange County.
Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
FDIC Examination Policy Requirements: If any of the following criteria are
“applicable” to the role, it meets the Consecutive Absence Policy criteria.
Flagstar is an Equal Opportunity Employer
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank