Description
The Restaurant Director is responsible for assuring attentive, friendly, courteous and efficient service in the F&B Outlets while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving the Outlets sales revenues to meet or exceed budget. The Restaurant Director is responsible for directing and organizing the activities of the Food and Beverage Outlets to ensure a consistently high-quality food product while at the same time developing his/her team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
QUALIFICATIONS:
- At least 5 years of progressive experience in a hotel or a related field, a 2-year college degree, and 3 or more years of related experience. Or a 4-year college degree and at least 1 to 2 years of related experience or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field.
- Holds and maintains applicable certification requirements for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
- Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
- Extensive experience in restaurants, bars, and in room dining management required.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations, maintaining composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions. Have the ability to analyze, forecast data, and make judgments to ensure proper payroll and production control
- Familiar with the general organization of a Hotel.
- Communicates in a timely and efficient manner, possess strong communication skills, excellent speaking, reading and writing skills, computer skills and basic technological acumen.
- Knowledge and experience with forecasting, budgeting, labor management, and purchasing to ensure maximum productivity
- Must be able to complete all applicable forecasting and budgeting in a timely and efficient manner.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Knowledgeable and aware of local competition and industry trends.
JOB RESPONSIBILITIES:
- Responsible for organizing, directing, supervising and assisting in the preparation and service of all food and beverage, based on standardized recipes, for the Outlets, while maintaining the highest standards to produce an appealing and appetizing product.
- He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchens, service stations, FOH, BOH work and storage areas while minimizing waste and maximizing cost/production ratio.
- This role is ultimately responsible for providing oversight of the Outlet staff, Outlets, service, and beverage, as required.
PROPERTY INFORMATION:
Elegantly presiding over the City of Angels, The Westin Bonaventure Hotel & Suites provides the ultimate urban oasis in the heart of the business district. An international symbol that has come to represent the beauty and sophistication of the city itself, this famous Westin Los Angeles hotel is one of the most photographed destinations in the world. Visitors can stroll through our atrium lobby, and they’ll immediately see why. Whether visiting for a leisurely weekend getaway, business meeting, or special event, our downtown Los Angeles accommodations define the essence of modern luxury. Guests can enjoy spectacular skyline views, access to over 40 specialty boutiques and restaurants, and unparalleled meeting and conference facilities. Discover LA’s largest convention hotel – widely regarded as a ‘City-within-a City’ – sure to surpass all expectations.
Application deadline for Colorado positions: