Security Officer Customer Care Patrol

As a Security Officer Customer Care Patrol in LOS ANGELES , CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support a welcoming atmosphere through strong customer service and communication. In this role, you will contribute to a caring, agile team that values reliability, innovation, teamwork, and integrity while helping create a positive experience for shoppers, guests, and staff.

Position Type: Full Time

Pay Rate: $19.57 / Hour

Job Schedule:
Day Time Mon 12:00 AM – 08:00 AM Tue 12:00 AM – 08:00 AM Fri 12:00 AM – 08:00 AM Sat 12:00 AM – 08:00 AM Sun 12:00 AM – 08:00 AM
What You’ll Do:

• Provide customer service to visitors, tenants, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a retail location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting details and communicating with management and/or public emergency services as needed.
• Conduct regular and random patrols throughout storefronts, common areas, entrances, parking areas, and the exterior perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor access points, observe customer and employee activity, and support loss prevention and property protection efforts in accordance with post instructions and location procedures.
• Assist with crowd management, closing procedures, and/or after-hours checks, helping to address policy violations, hazards, and maintenance-related concerns encountered during patrols.

Minimum Requirements:

• Loss prevention experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.